Our Delivery Guarantee

Consistent unequalled service is a no.1 priority for SMI…

We recognise that it’s critical for our clients to select a supplier that has the capability to deliver Workwear & Safety products within a fast turnaround.  SMI have the infrastructure and capability to meet the needs of any size customer and to deliver high volumes of the highest quality Workwear on time every time.

The technology is in place to manage high levels of order processing and provide real-time management information. We use a fully integrated, real-time stock management system, specially developed to meet the needs of the Workwear and Safety industry.  This gives us total control over all operations, from design, manufacture, samples, initial order through to order dispatch and invoicing and enables us to offer an exceptional level of flexibility, responsiveness and customer service.

We undertake all of our operations in-house, including warehousing, garment preparation and embroidery, enabling us to provide you with the flexibility and high level of service quality, while still being able to maintain our competitive pricing.  It also allows us to bring a new contract on, quickly and seamlessly, within the business-as-usual environment. Typically, once samples have been agreed, we can achieve first deliveries of customer-branded products within 4 days of confirmation of contract.

What are SMI’s key delivery terms?

Order up to 3pm for next day delivery

24 hour nationwide delivery on all stocked products

48 hour nationwide delivery on heat-sealed clothing

4 day nationwide delivery service on embroidered workwear

What do our customers say?