Our customers from the FM and Property Services sector face a range of hazards and challenges as an inevitable element of their day to day role.
With risks ranging from asbestos through to legionella, falls to fires, the role of the Facilities Manager can at times seem more like navigating a war zone, than being responsible for safety at work.
Because of this, having a reliable and trusted Workwear & PPE provider is critical. At SMI, we have forged long-standing partnerships with our FM clients, including with TC FM, Mitie, Interserve and ISS Group. In recognition of the specific challenges of the industry, we have spent time listening to our FM customers to identify risks and issues, and then partnered with them to collaborate on product development, customer service enhancement and systems improvement. This has led to us developing our service to respond directly to FM industry preferences and needs, streamlining our end-to-end purchasing process to make ordering from SMI simple, hassle-free and intuitive.
For example, we recognised that many engineers who worked away from their Head Office for extended periods would find it useful to have products delivered to their home address. As a result, we now offer this as standard through our nationwide delivery process. Similarly, FM customers suggested that it was challenging to wait on products being delivered. As a result, we now provide a guaranteed on-time delivery promise, with easy online tracking to monitor your order.
We provide a fully-managed end-to-end Workwear & PPE service for both Soft and Hard Facilities and Properties Management organisations. We won’t just be your supplier – we want to work in partnership with you, to collaboratively improve the sector through enhanced safety, efficiency and value. If you are in the FM and Properties Management sector, get in touch with us today to see how partnering with SMI can transform the your workwear and PPE process and address many of the key issues which this challenging and diverse industry faces.