At SMI, we recognise that the success of our business is wholly down to our passionate, dedicated and committed team. It is this enthusiasm which drives our results, through a clear vision which all SMI staff share. We believe in a working environment which is both progressive and fun, to enhance productivity and boost morale. Because of this, we focus on the positive and we celebrate success.
1 7 0
1 2 0 0 +
years in business
6 3 , 4 3 4
deliveries this year (so far)
We Are Leaders
We provide industry-leading training and career development, empowering our team to drive innovation and further the goals of the organisation. We have a great retention rate for our team, which evidences the investment we provide in developing outstanding talent. Working with us provides a secure, positive employment experience with ongoing opportunities to shine.
Here's what our staff have to say about working at SMI
HR & Communications Manager
I love that we grow together as a business and we share in all the successes – SMI’s ability to learn and translate that into action so quickly should be the ultimate goal for any business. I’m very proud to work for such a unique organisation!
I’ve enjoyed working at SMI from day one due to how dynamic the company is. We’re working on a better experience for our customers every working day of the week!
Customer Experience Specialist
The culture at SMI is spot on… positive, flexible and encouraging. It’s the happiest I’ve been in a role and we’re made to feel truly valued and rewarded for working hard!
Customer Experience Manager
I enjoy being in a team of hardworking people, where we can rely on each other.
Key Account Manager
There are many spokes at SMI, which all rely on each other to keep the wheel spinning. It's both exciting and rewarding to know each person is valued and respected for the part they play!
Environmental Social Governance Officer
Throughout my journey at SMI, I've been offered great opportunities to continue to learn and develop, receiving endless support from my colleagues as I follow my career path and move away from customer service to begin my new job as an ESG officer. Alongside building my career at SMI, I've made amazing friends and the fun inclusive environment SMI offers helps to motivate and inspire me.
Head of Customer Experience
Working at SMI has given me the confidence to challenge the status quo, embrace change and develop my ideas with the support of a brilliant team.
Senior Business Development Executive
Working at SMI, you are not only part of a team but part of a family. Everyone works so hard to ensure we give our customers the best experience and we practise our values every day because they are a part of us.
Executive Assistant & Project Manager
I love working at SMI as we have such a friendly, enthusiastic and hardworking culture within the business. Whilst we may not see/work with each other all of the time (especially our colleagues in the warehouse), we all come together as a team to achieve the same end goal whilst providing exceptional service to our customers.
What we can offer you
A brand new state of the art office in Petersfield, within walking distance to local amenities and the train station.
Time To Explore
33 days holiday including bank holidays, with an additional day added for each year you work with us after 3 years. We also offer flexible work from home options where possible.
Value champions scheme
There are various rewards to be won under our values champions scheme, such as £75 gift vouchers, an extra annual leave day, and more!
Investment in you
You'll have access to a completely free of charge employee assistance program, including counselling services and other benefits.