FAQs

  • Absolutely! Our MY‑SMI® ordering platform is perfect for teams that need access to the same account. 

    Your team will benefit from features like:

    • Approvals
    • Usage reporting
    • Fast stock access
    • Multi-user baskets

    Plus, our dedicated customer experience team members provide dedicated account management support for all members.

  • SMI operates an industry-leading order and delivery cycle with 97% stock availability to minimise back orders.

    Here’s what we provide:

    • 2-day dispatch for branded workwear.
    • Next-day delivery before 5PM for stocked items.
    • Our Customer Experience team responds to emails within 3 hours.
  • We offer a wide range of workplace products, including:

  • We do! SMI offers a wide range of eco workwear and eco hi-vis gear.

  • When you choose SMI, you can recycle PPE and workwear safely and responsibly with our Divert from Earth scheme.

    From gloves and helmets to footwear and uniforms, we make it simple to recover materials, reduce landfill waste, and protect your brand.

    Our secure recycling boxes and bins are cost-effective, easy to use, and backed by expert support, giving you a practical way to meet sustainability goals without disrupting operations.