Solutions

Partnering with SMI gives you and your team access to one of the most advanced PPE and workwear management systems in the industry. The system is intuitive, user-friendly and specifically designed according to the needs and feedback of our customers.

Features include order approval processes, reporting, management capabilities, wearer packs, favourite products, multiple orders per basket, and more!

MY-SMI is ideal for larger organisations with multiple locations as it provides an accurate, efficient and reliable platform for managing more complex high-volume orders. MY-SMI is fully integrated with both our Stock Express and Wearer-pack online ordering systems.

We provide a comprehensive and streamlined wearer-pack service which eliminates hassle and offers a swift and efficient process for managing all of your workwear requirements. The service makes it simple to receive your order as an individual wearer pack, with your employee’s name labelled on it. For those of our customers with large teams, this is an ideal option to streamline the process and reduce unnecessary administration.

Benefits of Wearer-pack:

• There is no limit to the number of wearer-packs we can despatch.
• The service is fully automated and managed through our proven and tested workwear management system, providing an end-to-end process which maximises efficiency and accuracy, from initial order through to production and despatch.
• Orders are simple, placed on our online integrated MY-SMI system. It takes just four days to get set up; all we need is a spreadsheet with staff names and locations, and we will do the rest!
• Wearer-pack Express supports different grades for staff, against which you can allocate different products, to automate ordering even further.

We provide you with unrivalled Account Management, which ensures each of our customer's benefits from a knowledgeable, informed and highly responsive service. A large part of this is our Forecasting service, which ensures all aspects of your contract are monitored and reviewed to proactively anticipate your needs and trends on your account. We have a dedicated team of Analysts responsible for contract monitoring and applying this insight into demand to our supply chain. As a result, we are able to promptly flex resources to ensure we always have the materials and capacity to meet every order effectively, to the right timescales.

Our Forecast Analysts work closely with Account Managers for each contract, to provide insight into behaviours and trends. They accommodate details such as planned client rollouts, to maximise coordination across the supply chain, and inform our stock management. The combined work of Analysts and Account Managers also serves to generate data which enables us to recommend efficiencies for each of our clients, based on demand, uptake, and purchasing trends.

We can offer some key areas of Health and Safety training via our accredited training partners. Courses can be conducted at our training partners' fully equipped training academy or on-site at your premises.

• Face fit testing and training
• Breathing apparatus training
• Confined space training
• Work at height training
• Spill kit training

We’ve invested heavily in the latest hi-tech machinery to ensure our branded products are recognised for their quality. We have the capacity to brand over 7,500 logos every day, with lead times ranging from next day delivery!

Our industry leading embroidery machines provide us with 68 running heads, which includes five ‘Eight Head Barudan’ machines, running 24 hours a day. We also carry out all heat-sealing in-house, allowing us to monitor the process and quality of your branded workwear.