We provide you with unrivalled Account Management, which ensures each of our customer's benefits from a knowledgeable, informed and highly responsive service. A large part of this is our Forecasting service, which ensures all aspects of your contract are monitored and reviewed to proactively anticipate your needs and trends on your account. We have a dedicated team of Analysts responsible for contract monitoring and applying this insight into demand to our supply chain. As a result, we are able to promptly flex resources to ensure we always have the materials and capacity to meet every order effectively, to the right timescales.
Our Forecast Analysts work closely with Account Managers for each contract, to provide insight into behaviours and trends. They accommodate details such as planned client rollouts, to maximise coordination across the supply chain, and inform our stock management. The combined work of Analysts and Account Managers also serves to generate data which enables us to recommend efficiencies for each of our clients, based on demand, uptake, and purchasing trends.