MY-SMI® 2.1: SEE WHAT’S NEW

MY-SMI® is your lifeline for ordering essential workwear, PPE, and all of your workplace essentials.  

So it needs to work the way you need it to, every time you log in.  

Our latest update focuses on usability improvements based on your feedback. 

Less friction. Fewer clicks. A clearer way to get what you need, so your team spends less time waiting and more time doing what they’re paid to do. 

HERE’S WHAT HAS BEEN IMPROVED FOR YOU 

Watch our quick walkthrough to see the latest MY‑SMI® updates and how they make ordering simple, fast, and hassle‑free. 

BACK BY POPULAR DEMAND: CATALOGUE SELECTORS  

Some of you told us you missed the old catalogue buttons, so we’ve brought them back.  

You can now switch between ‘My’, ‘User’, and ‘Full’ catalogue right from your main dashboard. 

This helps you: 

• Spend less time searching for items. 
• Quickly access the products you order most. 
• Keep your team stocked with the gear they need. 
  

CLEARER CATEGORIES, FASTER DECISIONS 

We’ve also reorganised the product categories to make things even simpler.  

The ranges you order most often, like Hand Protection and Safety Footwear, are now quicker to find at the top of the menu. 

A SIMPLER WAY TO BROWSE 

Browsing for what you need on MY-SMI® is now easier.  

The portal automatically shows the products available for your team. Just open the menu and explore. 

Why this helps: 

• Spend less time navigating menus.  
• Get essential products to your site faster. 

SEARCH WITHOUT THE EXTRA STEPS 

Finding products is now faster and more accurate.  

Type what you need and see the relevant results instantly. 

What this means for you: 

• Quickly find consumables, PPE, or equipment. 
• You'll only see approved items, meaning it's easier to pick the right products for you and your team. 

ONE PRODUCT, ONE TILE 

All options for a product, including colours, sizes, and branding, are now on a single page. No need to open multiple listings.  

Everything you need is visible in one place, making it easy to choose exactly what your team needs. 

Why this helps: 

• Compare options quickly and easily. 
• Reduce errors by ordering the correct sizes and colours the first time. 
• Simplifies the process, so you spend less time ordering essential gear. 
  

PLUS, PLENTY OF SMALLER IMPROVEMENTS 

Alongside the main updates, we’ve made lots of smaller usability improvements across the portal.  

These changes make everyday tasks quicker and simpler, so you can spend less time ordering and more time focusing on your team and your site. 

WHY WE KEEP IMPROVING MY-SMI® 

MY‑SMI® has supported operations just like yours for more than five years.  

As your needs change, the platform changes too.  

These user improvements support: 

• Faster and more accurate ordering for your team. 
• Clearer control over approved products for site safety. 
• A platform ready for future features that benefit your operations.  

We will continue releasing updates and improvements based on how you use the portal, because the best systems are shaped by the people who rely on them. 

NEED A HAND? 

We’re here to help.  

If you have questions about MY-SMI® or want a walkthrough of the updates: 

• Call us on 0330 441 3500
• Speak to your Customer Experience Specialist
• Or message us directly through the portal

We’ll guide you through it, step by step. 

DON’T HAVE A MY-SMI® ACCOUNT YET? 

You’re missing out on faster ordering, clearer visibility, and a more streamlined buying process.  

Create your MY-SMI® account today and see the difference for yourself.