Employee Wellbeing

SMI creates a safe working environment putting their employee's wellbeing first. All employees have the opportunity to be heard; through one-on-one regular meetings with their managers, our online suggestion box and regular team meetings that take place. We have an open policy was employees' ideas and creative are welcome and encouraged across the business.   

We also offer all our employees’ access to an Employee Assistance Program completely free-of-charge, which includes counselling alongside other support services and resources for mental, physical, and financial wellbeing.

Employee Wellbeing

Volunteering Committee

The committee consists of employees across all levels with a passion and commitment to giving back on a local and global scale. It provides employees with the opportunity to work with members from different teams across the business and be creative and innovative.

Working on charitable projects in the community we operate in, and wider communities enables SMI to remain engaged and strengthen communication with one of our key stakeholders.  

Volunteering work

And there's more!

It's as important to look after people as it is the planet, which is why we've chosen Cancer Research UK as our 2022 charity of the year. We'll carry out various charity drives throughout the year to raise funds for this worthwhile cause.

SMI also supports and regularly donates money to the Rapid Relief Team (RRT), which is a major global charity. Our support stretches back as far as 2017! This year alone we've donated £1000+ to RRT to support the people in Ukraine, providing emergency food and personal care supplies to those displaced. 

Rapid Relief Team

Health and Safety

SMI recognises the importance of its employee's wellbeing, ensuring appropriate training is available across the business and consistent risk assessments are carried out to guarantee our employees' health and safety. 

Business Ethics

As a business we are committed to operating to the highest ethical standards of corporate governance. Having built strong, long-lasting relationship with our stakeholders, we will continue to operate with a sustainable and ethical approach. Ensuring the business meets regulations and embraces diversity. Honesty and integrity are important to us, and we expect this from anyone we work with.

We see ourselves as a trusted business where we constantly review, evaluate and undergo regular risk assessments, identifying and measuring risks and opportunities that will continue to strength the business.

Business Ethics


Transparency is another key component within this framework, and SMI continues to be transparent with its stakeholders regarding the business's operations, structure, and long-term goals. We uphold our tax and finance responsibility in high stead by complying with key legislation.

The certification ISO 14011 requires us to consider all environmental issues relating to our operations, such as air pollution, water and sewage issues, waste management, soil contamination, climate change mitigation and adaptation, and resource use and efficiency.

We're Committed To

We're proud to be a SEDEX member; we follow our Responsible Sourcing Guidelines in establishing and managing our supply chain.

We're Certified

We employ dedicated staff to manage these areas to ensure our “set goals” for compliance to these standards/accreditations are carried out and maintained throughout the organisation.

Meet Our ESG Officer

“SMI is excited to have a very clear roadmap for our climate-neutral journey/goals, but it doesn’t stop there! We’re facing up to the future, doing more with our products,  suppliers, customers and our impact on the environment."

- Lizzie Mellor, Environmental Social Governance Officer

SMI ESG Officer

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