THE LATEST MY-SMI® UPDATES

MY-SMI® is always evolving.

This page is your go-to space for the latest updates, improvements, and features.

We’ll keep it updated so you always know what’s new and how it helps you manage your account.

NEW RELEASE - 15th October 2026

WEARER PACK IMPROVEMENTS

Clearer information. Smoother ordering.

The latest MY-SMI® update makes it easier to manage wearer pack orders as you select products and move between employees.

Your selected depot, grade, cost centre, and employee now stay visible at the top of the page as you scroll.

Here's what's new:

• Keep track of the total as products are selected
• See the employee's remaining allocation as you order
• Clearly see when selections exceed the available allocation
• Add selected products to your basket without scrolling back to the top

WHY IT MATTERS

When ordering for multiple employees, keeping key information visible can make the process simpler and clearer.

If an employee’s available allocation is exceeded, the indicator turns red, making it easy to spot before completing the order.

Benefits include:

• Greater visibility while placing orders
• Fewer unnecessary clicks and scrolling
• Clearer oversight of individual allocations
• Easier ordering across multiple employees

Helping make wearer pack ordering clearer, quicker, and easier to manage.

NEW RELEASE - 5th June 2026

POINTS BUDGETS

The latest MY-SMI® update introduces Points Budgets, making it easier to allocate allowances and monitor usage across your organisation.

Employees and order placers can be assigned a points balance, helping streamline purchasing across your organisation.

Here's what's new:

• View remaining balances from the dashboard
• Allow purchases above budget where required
• Assign Points Budgets to employees and order placers
• Greater flexibility when reviewing orders during approval
• Order through approved catalogues using allocated points

WHY IT MATTERS

Tracking clothing allowances and employee entitlements can be difficult as teams grow.

Points Budgets provide a simple way to allocate allowances, monitor usage, and support consistent ordering across your organisation.

Benefits include:

• Reduced manual administration
• Greater visibility of allocated budgets
• Easier management of employee allowances
• More consistent ordering across teams and sites

Helping make purchasing easier, clearer, and more consistent across your organisation.

NEW RELEASE - 21st April 2026

LOGO SEARCH

Find the right branding faster for your team.

If you have multiple branding options, it’s now quicker to choose the correct logo on the product page on MY-SMI®. A new search field lets you narrow down your options in seconds.

This helps you reduce scrolling and select the right branding the first time.

How it works:

1. The search field appears when you have more than three branding options
2. Start typing to filter your logo list instantly
3. Choose the correct branding with fewer clicks

A small MY-SMI® update that makes selecting the right branding quicker and clearer for you and your team.

NEW RELEASE - 4th March 2026

MY-SMI® 2.1: See what’s new

Less friction. Fewer clicks. Faster ordering.

The latest update introduces a series of usability improvements designed around your feedback.

The goal is simple. Make ordering workwear, PPE, and workplace essentials quicker and clearer every time you log in.

What’s new?

• Smarter, more accurate search results
• Clearer category layout for faster navigation
• Smaller usability improvements across the portal
• Catalogue selectors are back on your main dashboard
• One product tile with all sizes, colours, and branding options

Helping you find approved products faster, reduce ordering errors, and keep your team stocked without delay.

Read the full MY-SMI® 2.1 update blog to see everything that's changed and how it benefits your operation.

NEW RELEASE - 20th February 2026

WEARER REMOVER

Managing your wearer list just got easier.

The new feature lets you request the removal of a wearer from the MY-SMI® system. It’s simple, quick, and keeps your lists accurate.

This feature is available to anyone who can add a new wearer, so if you already manage these contacts, you can use it straight away.

HOW TO REMOVE A WEARER

1. Open the side panel and select 'Remove a Wearer'.
2. Choose the wearer you want to remove.
3. Click 'Request Removal'.
4. Confirm by selecting 'Yes, Request Removal'.
5. Your request is submitted successfully. It really is that simple.

WHAT HAPPENS NEXT

Once you submit a removal request, it goes straight to your Customer Experience Specialist.

They’ll handle the removal for you quickly and make sure your wearer list stays up to date.

Ready to get started? Head to MY-SMI®.

NEED HELP?

If you’re unsure about removing a wearer or want guidance, speak to your Customer Experience Specialist. They can walk you through the process and answer any questions.

We’ll continue to develop and improve MY-SMI®. Because the best platforms aren’t built around systems. They’re designed around the people who depend on them.